Terms of Service
Please read these terms carefully before using our service
Last updated: 7/19/2025
Important: PDF compression uses external services and has special billing terms. Please read the refund policy carefully.
Service Overview
Our platform provides file compression, conversion, and processing tools. By using our service, you agree to these terms and conditions.
Available Services:
- Local Processing: Image compression, image conversion, image cropping, PDF merging
- External Processing: PDF compression (via Adobe PDF Services API)
- Account Management: Usage tracking, subscription management
User Accounts & Subscriptions
Account Types:
- Free Account: Limited daily usage, no signup required
- Monthly Subscription ($4.99/month): Enhanced limits and features
- Yearly Subscription ($39.99/year): Unlimited usage for most features
Account Responsibilities:
- Provide accurate email address for account creation
- Keep your account credentials secure
- Notify us immediately of any unauthorized access
- Use the service in accordance with these terms
Refund Policy
7-Day Money-Back Guarantee*
β Full Refund Conditions:
- Request within 7 days of subscription purchase
- Have NOT used PDF compression service
- Account has not violated terms of service
β οΈ Partial Refund (PDF Compression Used):
- Each PDF compression usage costs $0.50
- Refund = Subscription Fee - (PDF Compressions Γ $0.50)
- Example: $4.99 subscription - 3 PDF compressions = $4.99 - $1.50 = $3.49 refund
β No Refund Conditions:
- Request after 7 days
- More than one refund request per account per month
- Violation of terms of service
One refund per account per month: Each account can only request one refund per calendar month.
Usage Limits & Fair Use
Daily Limits by Plan:
Free
- PDF Merge: 10 times
- Image Compression: 20 times
- Image Conversion: 10 times
- Image Cropping: 5 times
- PDF Compression: 1 time
Monthly ($4.99)
- PDF Merge: 50 times
- Image Compression: 100 times
- Image Conversion: 50 times
- Image Cropping: 25 times
- PDF Compression: 5 times
Yearly ($39.99)
- PDF Merge: Unlimited
- Image Compression: Unlimited
- Image Conversion: Unlimited
- Image Cropping: Unlimited
- PDF Compression: 10 times/day
File Size Limits:
- PDF files: Maximum 100MB per file
- Image files: Maximum 20MB per file
- Batch operations: Varies by plan (see pricing page)
Prohibited Activities
- Uploading illegal, copyrighted, or inappropriate content
- Attempting to reverse engineer or hack our services
- Sharing account credentials with others
- Using automated tools to exceed usage limits
- Reselling or redistributing our services
- Processing files containing malware or viruses
- Using the service for commercial purposes without appropriate subscription
Data Security & Privacy
Our Commitments:
- 95% of processing happens locally in your browser
- We do not store your files or file contents
- PDF compression files are automatically deleted after processing
- All data transmission uses HTTPS encryption
Your Responsibilities:
- Do not upload sensitive personal information unnecessarily
- Ensure you have rights to process uploaded files
- Use strong passwords for your account
Service Availability
We strive to maintain 99.9% uptime, but cannot guarantee uninterrupted service due to:
- Scheduled maintenance and updates
- Third-party service dependencies (Adobe PDF Services)
- Force majeure events beyond our control
- Security incidents requiring immediate action
We will provide advance notice of planned maintenance when possible.
Payment Terms
Subscription Billing:
- Monthly subscriptions: Billed every 30 days
- Yearly subscriptions: Billed annually
- All prices in USD
- Automatic renewal unless cancelled
Payment Processing:
- Payments processed securely via third-party providers
- We do not store credit card information
- Failed payments may result in service suspension
- You can cancel anytime through your account settings
Disclaimers & Limitations
Service Disclaimers:
- Service provided "as is" without warranties
- We are not responsible for file corruption or loss
- Quality of compression may vary by file type
- External services (Adobe) have their own terms
Limitation of Liability:
- Maximum liability limited to subscription fees paid
- Not liable for indirect or consequential damages
- User responsible for backing up important files
Contact & Support
For questions about these terms, refunds, or technical support:
Email: mrliang8816@gmail.com
Support hours: Monday-Friday, 9 AM - 6 PM UTC
Typical response time: 24-48 hours
Changes to Terms
We reserve the right to modify these terms at any time. Significant changes will be communicated via email or website notification at least 30 days in advance. Continued use of the service after changes constitutes acceptance of new terms.